Merk's Diner envisioned a broader customer base, welcoming both younger demographics and loyal senior patrons. The objective was to reposition the diner as both a nostalgic haven for regular customers and a cozy spot for college students away from home.
The project's goals were to create a distinctive brand identity, preserve the diner's vintage charm, and appeal to a younger audience. The aim was to establish a strong market presence, enhance customer loyalty, and ensure that Merk's Diner remained a beloved local spot for both senior patrons and college students.
The pandemic in 2020 significantly impacted Merk's Diner, particularly as its senior citizen clientele, being at higher risk, were unable to visit. To prevent potential closure, Merk's needed to target a younger audience while still catering to its loyal senior customer